"Above All"
Model-A-Roofing, Inc.
FAQ
"FREQUENTLY ASKED QUESTIONS"

How do I know if I need a new roof? 
What do those terms mean? 
What is ice damming (why does my roof  leak when it's freezing out and there is snow on my roof)? 
What kind of work do you do?  
What else do you do? 
Why do I need a roof, if it's not leaking? 
My roof is only 15 yrs old, don't roofs last 20-25 yrs.? 
Can I put the roofing job off for a few years? 
What color roof should I get? 
What color will last longer than another? 
What is a seamless gutter? 
What gauges do seamless aluminium gutters come in? 
Can you make a seamless gutter any length?  
Can copper gutters be seamless?  
Who does the work? 
How much of a deposit do you require? 
How long does the job take? 
What is the best way to check your references? 
How do I know you are a good contractor? 
What will my insurance cover?  
Why should I hire a professional roofer and not a handyman? 
What does your price include? 


What kind of work do you do?  
Model A Roofing's sole focus for the past 27 years has been roofing, siding, replacement windows and seamless aluminum gutters, chimney flashings on residential and commercial properties here in Rockland and Westchester County's. 

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What else do you do? 
Model A Roofing is a full service professional roofing company. Not a jack of all trades. However, with over twenty seven years experience as a contractor in Rockland County we would be pleased to provide you with referrals to OTHER REPUTABLE contractors here in the county, such as mason's, electricians, general contractors. Make sure the contractor has the appropriate insurance. Make sure his employees are covered under Workman's Compensation and his Liability policy is current.  

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Why do I need a roof, if it's not leaking? 
Your roof has a limited life span, and to exceed that will only lead to bigger and more expensive repairs or replacement. For example, shingles that are exposed to the elements beyond their normal life span may have the edges curled. Once this occurs, the existing shingles may have to be removed which is a more costly roof job. Another way to tell if you need a roof is whether or not your neighbors are getting their roofs replaced. Your homes were built about the same time and should need replacement at around the same time - this is not always true but is a good indicator.  

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My roof is only 15 years old, don't roofs last 20-25 years?  
Yes, the newer roofing materials (fiberglass roof shingles) will last 20-25 years, but 15 years ago it was common for the roofer to install an asphalt shingle with a warranty life of only 15 years Today, with the technology of newer materials no one even makes a 15 year shingle. Most companies start with a 20 year shingles and go up in warranty life from there.

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Can I put the roofing job off for a few years? 
Possibly. Get that answer from a reputable roofing contractor who should be able to tell you that you may have 2 to 4 years left.  Now, with the advance notice, start saving for the roofing job. Don't lump together the expense of a roofing job with college tuition for three kids or any other large expense that is foreseen in the next few years.

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What color roof should I get? 
This is a very good question but it is also a personal one. A professional roofing contractor will provide you with color samples from the manufacturer- use the samples as a guide but ask the contractor if he can send you to a house where that color roof is installed. Small samples sometimes are hard to visualize. Model A Roofing with over 27 years in business literally has thousands upon thousands of customers homes to send you to. 

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What color will last longer than another? 
Lighter colors usually last longer. But they may not look good on your home. I usually go for the appearance and not how long the roof lasts....easy for a roofer to say!

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Who does the work? 
Model A Roofing's goal over 27 years ago was to supply a service with the highest possible standards at a reasonable cost. Although I no longer nail the shingles down I still maintain strict adherence to quality control and high standards for every job. Model A Roofing's employees are trained by me and must adhere to my standards. All jobs require my on-site inspection. 

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How much of a deposit do you require? 
In most cases deposits are not required. 

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How long does the job take? 
Once we have started work on your home, that work is not interrupted until it is completed - weather permitting. When your job is scheduled it is the only job for that crew until completion. 

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What is the best way to check references? 
Any one can give you the name of the only satisfied customer they ever had. Ask the contractor for the name and location of a job they did last week and see how satisfied that customer was. Then ask for some work that they had done a few years ago.  Make sure the contractor is licensed. in your town or county (his License is a huge lever should you need it). Consumers Protection is a good place to check for the following: How long has the company been in business under the same name? How many complaints do they have against them and what type of complaints? Are they always the same complaints? Did the contractor fail to show up after the job was completed for repair work? Most importantly, how long did it take for the contractor to satisfy the complaint?

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How do I know you are a good contractor? 
The most frequent mistake homeowners make, because it takes some time, is that they don't check the contractors references. Model A Roofing has been the same company for over 27 years. Not only do we strongly recommend that the home owner check our references we are extremely proud of the work we have done over the years so check it out! 
Rockland County Consumer Protection 
55 Sanatorium Rd Bldg. P
Pomona, NY 10970
(845)364-2680  
is an excellent resource for the following information: How long has the contractor been in business under the same name? Has the contractor had complaints levied against him? What were those complaints, and were they resolved? Most importantly how long does it take to get resolved. Does there appear to be a consistent problem with the contractor. 

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What will my insurance cover? 
Most insurance companies will pay for interior damage to the home caused buy a roof leak. They may or may not cover the roof repair- it depends on what caused the leak- commonly, it would be covered if a branch or something else put a hole in your roof or wind damage. With over 27 years experience working with both the home owner and their insurance providers Model A Roofing is well positioned to help advise on a case by case bases.  

Most insurance agencies advise that a home owner should always consult their insurance provider to find out what is actually covered under their specific policy. Only the home owner loses if they assume the damage is not covered. 

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Why should I hire a professional roofer and not a handyman? 
Would you hire a plumber to do an electrical job?  Experience and an understanding of the ever changing technology of roofing systems is absolutely necessary. Equally important is will that individual be available in the future should a problem occur? Model A Roofing's sole focus is roofing siding gutters and related systems. It has had that focus in the same community for over 27 years. 

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What does your price include? 
Labor and material, all dump fees, clean up. Don't forget it also includes the experience of over 27 years in roofing, siding, and related systems. 

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What is a seamless gutter? 
Seamless gutters are one piece end to end (except when miter is used to go around a corner) with no seams in the body of the gutter. With no seams, the gutter system is less likly to develope leaks. 


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What gauges do seamless aluminium gutters come in? 
Basically two:  .027 and .032, but we only use the .032 because it's stronger and lasts longer. 


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Can you make a seamless gutter any length? 
Yes, we bring the seamless gutter factory to your home and fabricate the seamless gutter on site.  The gutter machine is in our van and makes the gutter for your house at your house, for the right fit every time 

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Can copper gutters be seamless?  
Yes made of 16 oz. copper rolls and using copper accessories. 

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